

The 1 Day Temporary Bans are issued based on players' reports and specific in-game data. Our Anti-Cheat Team has begun their initial countermeasures on these cases since April, and their actions will continue to stretch out further. These created accounts are then distributed to cheaters and are used for cheat program promotions, account rental services and various in-game abuse. An average of 2,000 accounts are being generated this way on a daily basis. We have also strengthened our countermeasures against illegal account rental sites that hand out mass numbers of generated accounts (an easy method to use cheat programs) by logging related account sharing tools and issuing penalties based on the extracted information.Īdditionally, since free-to-play, we've noticed large quantities of accounts being created on identical hardware within a very short period of time with the accounts' nicknames following a certain pattern. These actions lead up to permanent account bans and various penalties to be reinforced moving forward. Penalties on Account Sharing and Creating Multiple AccountsĪs stated in the Reminder on Sharing Accounts post, the act of account sharing/rental goes against our Terms of Service.
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Additionally, we are considering solutions to immediately block accounts suspected to be hacked. Therefore, to lessen further damage, we are working on improving our internal logic to recognize hacked accounts. It is currently difficult to extract the exact numbers, but it is reasonably presumed the major part of reported accounts were not used by the original account owners, but hacked and used to cheat by cheaters.

Simply put, since basic accounts do not have access to Ranked matches, a majority of accounts reported to be cheating in Ranked were assumed to be created before free-to-play.
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On top of that, we have upcoming plans on how to improve our anti-cheat methods further.Ī significant number of reported cheaters in Ranked matches were discovered to be hacked accounts (cheaters using other players' accounts).ĭuring the investigation process, we discovered that merely 2% of new accounts who received permanent bans after free-to-play were Plus accounts approximately 61% were basic accounts and approximately 33% were accounts created before the free-to-play shift. To that end, many other anti-cheat reinforcements are continuously being made and we continue to issue permanent bans to more than 200,000 cheat accounts on a monthly basis since free-to-play. In fact, we were able to see some improvements! However, even with these improvements after free-to-play, we know that you expect even more from us. As a result, we’ve seen no significant change to both Normal and Ranked match metrics as compared to the metrics before our free-to-play transition. These concerns are what we’d like to cover in today’s Care Package.Īs mentioned in our previous anti-cheat dev letter, we've made steady reinforcements to our proprietary anti-cheat solution "Zakynthos" to deal with cheaters tampering with the vulnerabilities in our client. Of course, we were also very aware that players were consistently experiencing unfair and illegal methods in-game. Our Anti-Cheat Team has been fighting cheaters and cheat programs harder than ever since the free-to-play transition. The latter of these changes has also been a cause for concern among the playerbase, with many fearing that the influx of players contrasted by barrier to entry would mean more and more cheaters on the Battlegrounds. PUBG: BATTLEGROUNDS has seen a lot of changes over the last few months, including the return of original Sanhok, new weapons, Training Mode improvements, and perhaps most importantly, our transition to being free-to-play. We're back with another Community Care Package and this time we’re going over some anti-cheat updates following our last dev letter.
